At Home- Dutch Customer Representative. Do you love
the idea of working from the comfort of your own home?We are currently recruiting high/native speakers of Dutch to be part of an exciting new team, working for the leader in the technological sector (computers, MP3, telecommunication, entertainment).Our Service will be responsible for Customer's requests and Sales support regarding phones, music and a lot more!Your main tasks-Take incoming user requests (via telephone, email, voicemail, pager, or other automated alerts), log call details onto case management systems and provide response and resolution within SLA to customer-Logging and follow up of correct and Valid Orders or requests.-Ensuring the highest level of Customer Satisfaction Surveys Scores, Proactively update customers with status and resolution progress.-Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)-Capturing of all required data elements in CRM as required by client's training, policies and procedures.- Inbound Sales support and selling of products to increase revenue & conversion rates, while ensuring the highest level of Customer Satisfaction Surveys Scores- Achieve sales goals set out on a quaterly basis while providing an excellent customer experienceWhat we offer-Full-time and 'Obra y Servicio' contract-Schedule: Monday to Sunday, from 08.00 to 22.00 (39 hrs/week, rotating shift)-Salary: 15938.40Euros gross/year + up to 200Euros gross/month in bonus-Free Spanish/Catalan certified lessons-Relocation Package-Internal Development Program. . . . Salario a negociar SELLBYTEL
Baleares Palma de Mallorca, Hace 15 horas.
Válido hasta 11/05/2016